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This is an Agency-wide notification to all NASA employees.

There has been a change in the company name (but not in support) of NASA’s Agency-wide provider of international medical evacuation: TMH was acquired by Iqarus; Iqarus’s parent company is International SOS.

Effective immediately, International SOS is the Agency-level provider for NASA international medical evacuation and similar support. Please discard any information, documents, and wallet cards referencing TMH.

NOTE: There may be other NASA Centers (e.g., JSC) that contract with other providers for additional and specific medical evacuation services. This change does not affect those Center unique contracts.

International SOS Support Information:

  • NASA-dedicated 24/7 phone lines while on travel: 1-800-905-5924 or 1-215-942-8462
  • NASA Agency Membership Number: 11B108879166
  • Support Web site: www.internationalsos.com (use NASA membership number to access Web site)
  • PHONE APP: Download the ASSISTANCE APP for instant access to International SOS Support at https://www.internationalsos.com/assistance-app

Upcoming Activities:
An Agency-wide webinar presentation by International SOS to all NASA civil service personnel is scheduled for January 13 at 2:00 p.m. ET. Contact janine.e.scoville@nasa.gov to be included on the Outlook invite so that you can participate.

New wallet cards are being ordered for distribution to NASA medical clinics and/or anyone else who would like to have one (we’ll send them out as soon as they are received from International SOS).

New brochures are being ordered for distribution to NASA medical clinics and/or anyone else who would like to have one (we’ll send them out as soon as they are received from International SOS).

Reminder: NASA’s internal firewalled Web site features medical evacuation information https://inside.nasa.gov/international-business-travel.

NASA’s public-facing Web site also provides medical evacuation information at https://www.nasa.gov/offices/ochmo/divisions/health_medsys/emerg_med_evac.html.

For questions concerning this notice, contact:
NASA Shared Services Center (NSSC) Customer Contact Center
1-877-677-2123 (1-877-NSSC123) or nssc-contactcenter@nasa.gov


Check out the newly released blood pressure guidelines and links to The American Heart Association resources. 



Check out these Potential Articles of Interest.


This HR Message is being delivered to you via HRMES On Behalf Of: Agency Drug Testing Program Manager


Cannabidiol (CBD) oil, which is a chemical compound extracted from the flowers and buds of the hemp (cannabis sativa) plant, has increased in popularity as a result of the claims that it is a natural remedy for common ailments such as chronic pain and anxiety. There are no standards governing the manufacturing of products containing CBDs; however, products that contain pure CBDs typically has less than 0.3% of the Tetrahydrocannabinol (THC), the psychoactive compound of the cannabis plant associated with the sensation of feeling “high.” The lack of standards means there are CBD products being marketed that contains a sufficient level of THC to cause a positive drug test result. Please be aware that, the use of any compounds or substances not approved by the FDA cannot be used as a legitimate medical explanation for a positive drug test result.

As a reminder, the use of illegal drugs by federal employees is not permissible under any circumstances, regardless of state and/or local laws; this includes the use of Marijuana or products that contains THC for recreational and/or medical purposes.

NASA is authorized to conduct pre-employment testing of any individual who will occupy a testing designated position (TDP) and Random testing of employees who occupy a TDP. All employees are subject to testing under provisions for reasonable suspicion and post-accident and/or unsafe practice testing regardless of the TDP designation of their position.

For more information about NASA’s Drug-Free Workplace Program, please see the NSSC Drug Testing page at https://www.nssc.nasa.gov/drugtesting.






The Code 250 Medical and Environmental Management Division (MEMD) plans, organizes, and manages medical health activities including Health Unit Services, the Fitness Facility, and the Employee Assistance Program. We perform medical health-related analyses, inform employees of the latest health matters, and ensure Goddard adheres to all medical health laws, regulations, and policies to ensure the safety and well-being of our employees.